Collection & Non – Collection of Children

Children should be collected by the time agreed with The Butterfly Preschool by their parent/carer or a nominated person known to the nursery.

All parents/carers are advised to ensure they have adequate contingency plans to avoid late collection of their children.

The Butterfly Preschool staff are aware that there may be times when parents/carers can be unavoidably delayed in collecting their children at the agreed time. 

We provide parents/carers with our contact telephone number 

Clapham – 020 7738 0019

Wimbledon - 07932 323026

 and highly recommend that parents/carers contact us before the agreed time if they are going to be late in picking up their child from the preschool. Please be aware additional charges will apply in this instance.

The preschool staff will not allow a child to be collected from the preschool by someone under the age of 18 years.

In the event that a child is not collected at closure time and no contact has been received from the parent/carer, the following procedure will be implemented:

• The Preschool Director will attempt to contact the parent/carer or the emergency number previously provided by them.
• If no contact has been received from the parent/carer 30 minutes after the preschool closure time and the preschool directors are unable to get a response from the emergency contact provided, the local councils MASH will be contacted who will then take charge of the situation.
• The child will stay at the preschool in the care of two members of staff, one of them being a senior member until the child is safely collected either by the parent/carer or by a social worker.
• Under no circumstances will the preschool staff go and look for the parent/carer.
• The preschool staff will not take the child home with them.
• A full written report of the incident will be recorded and kept on file.
• The Preschool Director will inform the Ofsted and the local council MASH of the incident.